Return + Exchanges

You can return your items or exchange them for the adequate as you wish. We hope that you never use this service as you remain a happy customer. Items must be returned within 14 days from the day you acquired possession of the goods. We’ll gladly accept items that are unworn, unwashed, undamaged or defective merchandise, that have original tags attached and the original packaging.

Refunds will be processed within a week to a week and a half after we receive your package. We’ll send you a Return Notification email to notify you once the return has been completed.

Your refund will be issued in the form of the original payment, such as the credit card used for the order. Shipping and handling charges are not refundable. 

Please note that the initial delivery charges (if any were applied) are only refundable for faulty goods, goods not as described, or incorrect goods.

Don’t forget to please fill in the “Return Form” (click here) before sending the items. 

Return address

Rue d'Eghezée7,

5060 Auvelais

Belgium